The features and benefits of In-Car Wi-Fi Hotspot

In-Car Wi-Fi Hotspot provides eligible Genesis vehicles with fast and secure in-vehicle internet access. Genesis owners no longer need to use their own smartphone for a hotspot – they can now purchase a data plan through Verizon to add in-vehicle support for seamless connectivity.

 

With In-Car Wi-Fi Hotspot, Genesis customers can connect up to 5 devices. This allows passengers access to social media services, gaming apps, streaming music and movies or even allows you to work while on the road.

 

Genesis Connected Services subscribers are eligible for a 3 month or 3GB free trial (whichever comes first).

 

An active Genesis Connected Services subscription is required.

 

To get started, follow these steps to set up your In-Car Wi-Fi hotspot:

 

MyGenesis.com Steps:

    • Ensure you are enrolled in Genesis Connected Services

    • Enroll in Verizon Hotspot via the Genesis Connected Services Subscription Management page

 

In Vehicle Steps:

    1. Navigate to the “Home” screen

    2. Select “Setup” then “Data/Network” then “Wi-Fi Hotspot”

    3. Rename of reset the Network ID or Network password if desired

    4. Ensure Wi-Fi Hotspot is Enabled

    5. On your mobile device(s), select the vehicle enabled Wi-Fi Hotspot Name from the Wi-Fi network list and input the password displayed on the vehicle screen.

 

Settings available:

    • SSID – This setting changes the network name and can be edited by the owner.

    • Password – This is set by the owner to provide password protection to the vehicle Wi-Fi hotspot.

    • Frequency Bands – This allows the owner to select between 5GHZ and 2.4GHZ.

 

Frequently Asked Questions:

• What is In-Car Wi-Fi Hotspot?

   In-Car Wi-Fi Hotspot is powered by Verizon and provides in-vehicle internet access. You can connect 5 devices (IE: Smartphones, Tablets, Gaming devices and laptops) to browse internet, stream music or videos and play video games.

 

• What is the cost of In-Car Wi-Fi Hotspot

   $20/month for unlimited WIFI. Visit https://www.verizon.com/plans/connected-car/ for more information about available plans.

 

• What Genesis vehicles support In-Car Wi-Fi Hotspot?

   Dependent on software version, some 2023 and newer Genesis models support Wi-Fi Hotspot. Ask your dealer for eligibility details and to update software to the latest version to enable if your model is eligible. 

 

• How do you manage your In-Car Wi-Fi hotspot account?

   Visit https://www.verizon.com/support/connected-car-wi-fi/.

 

• What do I do if my In-Car Wi-Fi Hotspot is not working?<

   It is always good to first reset your devices by powering them down, and then turning them back on as well as disconnecting and then re-connecting to the Wi-Fi hotspot. If after these measures have been taken and your hotspot is still not working, please call Genesis Customer Care at 1-844-340-9741.

 

For more information and frequently asked questions, please visit https://www.verizon.com/support/connected-car-faqs/

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